Monitoring - Everbridge has been assessing and remediating exposure to the recently disclosed PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619, across its products and supporting environments. Based on our assessment to date, the main applications for Everbridge CEM, xMatters, Infinite Blue, RedSky and Anvil are not affected by these vulnerabilities.
Our review identified affected marketing websites, third party components and internal tools. All affected instances identified to date have been remediated. We continue to monitor developments and review the remaining products and supporting components for potential exposure and any additional remediation needs.
Oct 22, 2026 - 06:47 PDT
Our review identified affected marketing websites, third party components and internal tools. All affected instances identified to date have been remediated. We continue to monitor developments and review the remaining products and supporting components for potential exposure and any additional remediation needs.
Oct 22, 2026 - 06:47 PDT
Messaging
Operational
Incidents (VCC)
Operational
Critical Events
Operational
Email
Operational
Fax
Operational
Pager
Operational
Phone
Operational
Push Notifications
Operational
SMS
Operational
TTY
Operational
Voice Recording
Operational
Smart Conference
Operational
Standard Conference
Operational
Response Subscriptions
Operational
Scheduling
Operational
Alertus
Operational
Basic Audio Bulletin Board
Operational
Facebook
Operational
IPAWS
Operational
Premium Audio Bulletin Board
Operational
Twitter
Operational
Web Posting
Operational
Google Public Alerts
Operational
Mobile Keywords
Operational
Nixle Channels
Operational
Contacts and Assets
Operational
Contact Uploads
Operational
Location Uploads
Operational
Geocoding
Operational
Point Address Data
Operational
DE Contact Data
Operational
CA Contact Data
Operational
UK Contact Data
Operational
US Contact Data
Operational
US2 Contact Data
Operational
US3 Contact Data
Operational
CQS/Contacts
Operational
EB Buildings
Operational
Safety Connection
Operational
Travel Data
Operational
Community Subscribers
Operational
SMS Opt-in
Operational
Data Feeds
Operational
Alert Creation
Operational
RIMC
Operational
Risk Events
Operational
NC4
Operational
Travel Itineraries
Operational
Nixle
Operational
ISOS Connector
Operational
Weather
Operational
NWS (Weather)
Operational
USGS (Wildfires, Earthquakes)
Operational
GDACS (Hurricanes, Floods)
Operational
Email Ingestion
Operational
IPaaS
Operational
Smart Orchestration
Operational
ITA Connectors
Operational
ITA Smart Channels
Operational
Everbridge Flow Designer
Operational
Protective Intel
Operational
Using API
Operational
REST API
Operational
Web Interface
Operational
Manager Portal
Operational
Member Portal
Operational
VCC Portal
Operational
Alerts (VCC)
Operational
Contextual Data (VCC)
Operational
Map (VCC)
Operational
Risk Events (VCC)
Operational
ITA Dashboards
Operational
SSO (Single Sign-on)
Operational
Universe
Operational
Channels
Operational
Everbridge Community
Operational
Mobile Apps
Operational
Managebridge
Operational
Everbridge (EMA & EB360 Mobile)
Operational
Public Safety Mobile App
Operational
Reporting
Operational
Reporting
Operational
Usage Reporting
Operational
Personal Safety Devices (PSDs)
Operational
API Endpoint
Operational
Monitoring Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cybersecurity Awareness Month Nov 6, 2026 11:30-13:30 PST
As we close out Cybersecurity Awareness Month, we’d like to leave you with a few reminders to help protect your users and data. Strengthening passwords, enabling multi-factor authentication, and recognizing suspicious messages are practical ways to reduce the risk of unauthorized access and misuse of information.
Use a strong, unique password
Do not reuse a password across websites or services. If one service is compromised, criminals may try the same credentials elsewhere. Use a password manager to generate and store a different, hard-to-guess password for each account. Keep passwords private and change one promptly if you think it has been exposed. Avoid writing passwords down or reusing weak ones.
Add another layer with multi-factor authentication
Multi-factor authentication (MFA) asks you to verify your identity with an additional factor, such as a code from an authenticator app or a hardware security key. A stolen password alone is then less likely to be enough to access your account. Enable MFA wherever it is available, including for your Everbridge account. Everbridge recommends authenticator apps that generate time-based one-time passwords (TOTP) or hardware keys. Never share a verification code with anyone; if you receive a code you did not request, change your password and review your account activity.
Consider single sign-on
If your organization supports single sign-on (SSO), ask your administrator whether it is available for your account. SSO lets your organization manage access through its identity provider and can simplify account setup and removal. Follow your organization’s sign-in steps and any MFA prompts when using SSO.
Pause and check for phishing
Phishing can arrive by email, text, or phone call. Messages may impersonate a trusted person or organization and use urgent language, unexpected payment or banking changes, suspicious links, or unexpected attachments to prompt a quick response. Caller ID and sender names can be spoofed, and fake login pages can look convincing.
• Go to your Everbridge portal using a saved bookmark or a URL you have independently verified. Do not sign in through an unexpected email or text link.
• Before sharing sensitive information, verify the person’s identity using a trusted contact method you already have, not details supplied in the message or call.
• Do not open unexpected attachments or follow links when something feels unusual. Contact your organization’s IT or security team to check.
• Everbridge will not call, email, or text asking you to provide your login credentials. If you are unsure whether a request is legitimate, contact Everbridge Support at support@everbridge.com.
Protect your session and account details
Keep your portal URL private. Some portal URLs may contain authentication tokens that could allow another person to access your account. Sign out after each session, especially on a shared or public computer, and monitor your account for activity you do not recognize.
Make these three checks today
1. Use a unique password stored in a password manager.
2. Enable MFA and use an authenticator app or hardware key where available.
3. Bookmark your legitimate portal and report suspicious messages or unexpected verification codes.
Reviewing Your Security & Access Logs
Everbridge gives organization administrators self-service access to security logs so you can review activity in your own account at any time. If you’d like to verify access, investigate an event, or satisfy an internal audit, here’s how.
What you can review
• Sign-in and session activity — who logged in, when, and from where.
• Administrative changes — contact, group, template, and configuration changes.
• Notification activity — notifications sent, by whom, and to which audiences.
How to pull the logs
1. Sign in to Manager Portal as an Organization Administrator.
2. Go to Settings > Security > Audit / Access Log. Menu names vary slightly by edition.
3. Choose a date range and, if needed, filter by user or activity type.
4. Click Generate Report. The report is compiled and delivered to your registered admin email as a downloadable file.
What to look for
• Sign-ins from unexpected locations, times, or IP addresses.
• Administrative changes you do not recognize.
• Repeated failed logins against an account.
Good practice
• Review logs on a regular cadence, such as monthly or quarterly, and after any staff change.
• Treat the generated report as sensitive. The download link is tied to your account; save the file to a secure location and do not forward the link.
• Keep exports according to your own retention policy; the portal holds a rolling window.
Learn more from the Everbridge Support Center.
Posted on Nov 06, 2026 - 11:19 PST
Use a strong, unique password
Do not reuse a password across websites or services. If one service is compromised, criminals may try the same credentials elsewhere. Use a password manager to generate and store a different, hard-to-guess password for each account. Keep passwords private and change one promptly if you think it has been exposed. Avoid writing passwords down or reusing weak ones.
Add another layer with multi-factor authentication
Multi-factor authentication (MFA) asks you to verify your identity with an additional factor, such as a code from an authenticator app or a hardware security key. A stolen password alone is then less likely to be enough to access your account. Enable MFA wherever it is available, including for your Everbridge account. Everbridge recommends authenticator apps that generate time-based one-time passwords (TOTP) or hardware keys. Never share a verification code with anyone; if you receive a code you did not request, change your password and review your account activity.
Consider single sign-on
If your organization supports single sign-on (SSO), ask your administrator whether it is available for your account. SSO lets your organization manage access through its identity provider and can simplify account setup and removal. Follow your organization’s sign-in steps and any MFA prompts when using SSO.
Pause and check for phishing
Phishing can arrive by email, text, or phone call. Messages may impersonate a trusted person or organization and use urgent language, unexpected payment or banking changes, suspicious links, or unexpected attachments to prompt a quick response. Caller ID and sender names can be spoofed, and fake login pages can look convincing.
• Go to your Everbridge portal using a saved bookmark or a URL you have independently verified. Do not sign in through an unexpected email or text link.
• Before sharing sensitive information, verify the person’s identity using a trusted contact method you already have, not details supplied in the message or call.
• Do not open unexpected attachments or follow links when something feels unusual. Contact your organization’s IT or security team to check.
• Everbridge will not call, email, or text asking you to provide your login credentials. If you are unsure whether a request is legitimate, contact Everbridge Support at support@everbridge.com.
Protect your session and account details
Keep your portal URL private. Some portal URLs may contain authentication tokens that could allow another person to access your account. Sign out after each session, especially on a shared or public computer, and monitor your account for activity you do not recognize.
Make these three checks today
1. Use a unique password stored in a password manager.
2. Enable MFA and use an authenticator app or hardware key where available.
3. Bookmark your legitimate portal and report suspicious messages or unexpected verification codes.
Reviewing Your Security & Access Logs
Everbridge gives organization administrators self-service access to security logs so you can review activity in your own account at any time. If you’d like to verify access, investigate an event, or satisfy an internal audit, here’s how.
What you can review
• Sign-in and session activity — who logged in, when, and from where.
• Administrative changes — contact, group, template, and configuration changes.
• Notification activity — notifications sent, by whom, and to which audiences.
How to pull the logs
1. Sign in to Manager Portal as an Organization Administrator.
2. Go to Settings > Security > Audit / Access Log. Menu names vary slightly by edition.
3. Choose a date range and, if needed, filter by user or activity type.
4. Click Generate Report. The report is compiled and delivered to your registered admin email as a downloadable file.
What to look for
• Sign-ins from unexpected locations, times, or IP addresses.
• Administrative changes you do not recognize.
• Repeated failed logins against an account.
Good practice
• Review logs on a regular cadence, such as monthly or quarterly, and after any staff change.
• Treat the generated report as sensitive. The download link is tied to your account; save the file to a secure location and do not forward the link.
• Keep exports according to your own retention policy; the portal holds a rolling window.
Learn more from the Everbridge Support Center.
Posted on Nov 06, 2026 - 11:19 PST
Upcoming Changes for Voice Calls to Brazil Nov 7, 2026 00:00-00:01 PST
Update -
To accommodate our customers, we have worked with our telephony partner in Brazil to eliminate the 7 November 2026 deadline. As a result, the previously communicated date of 7 November 2026, after which non-compliant calls could experience intermittent failures, has been lifted.
Please note that the 7 December 2026 deadline still applies.
Nov 05, 2026 - 13:49 PST
Please note that the 7 December 2026 deadline still applies.
Nov 05, 2026 - 13:49 PST
Scheduled -
Due to changes imposed by Brazil's telecommunications authority, calls to Brazil will soon need to display a caller ID number issued by the same telephony operator used to place the call. This means you will no longer be able to use a caller ID number you obtained outside of Everbridge, such as one provisioned through another provider. Instead, you must use a number provided by Everbridge and issued by the operator Everbridge uses to place those calls.
PLANNED UPDATE
For your voice calls to contacts in Brazil, you must use a caller ID that is provided by Everbridge. Using a caller ID that is not acquired through Everbridge may result in call failure. Detailed information can be found in our Support Center article at Voice Calls to Brazil.
WHEN
IMPACT
Your contacts in Brazil will not receive voice calls if the upcoming requirements for calling are not adhered to.
Sep 29, 2026 - 22:40 PDT
PLANNED UPDATE
For your voice calls to contacts in Brazil, you must use a caller ID that is provided by Everbridge. Using a caller ID that is not acquired through Everbridge may result in call failure. Detailed information can be found in our Support Center article at Voice Calls to Brazil.
WHEN
- 16 October 2026 - If you need to request a phone number from Everbridge to use as caller ID, you must provide your request, along with any required documentation, by this date. This will allow Everbridge sufficient time to acquire the number and provide to you before the below deadlines.
- 7 November 2026 - If you are not in compliance with the requirements, then you will see intermittent call failures for calls sent to Brazil.
- 7 December 2026 - If you are not in compliance with the requirements, then you will see full call failures for calls sent to Brazil.
IMPACT
Your contacts in Brazil will not receive voice calls if the upcoming requirements for calling are not adhered to.
Sep 29, 2026 - 22:40 PDT
Infrastructure Maintenance for *.everbridge.net Nov 12, 2026 17:00-19:00 PST
This announcement affects you if you access your Everbridge service from *.everbridge.net.
Planned Update
As part of our continuing commitment to securing your data and to accommodate projected product usage by our clients, Everbridge will be performing infrastructure maintenance.
When
UTC
Start: 13 November 2026 1:00 AM
End: 13 November 2026 3:00 AM
EASTERN U.S.
Start: 12 November 2026 8:00 PM
End: 12 November 2026 10:00 PM
WESTERN U.S
Start: 12 November 2026 5:00 PM
End: 12 November 2026 7:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
We do not anticipate any impact to your users during the deployment window. However, some logged-in users for Manager Portal or VCC may be redirected to the login page and be prompted to log in again.
Posted on Nov 04, 2026 - 12:11 PST
Planned Update
As part of our continuing commitment to securing your data and to accommodate projected product usage by our clients, Everbridge will be performing infrastructure maintenance.
When
UTC
Start: 13 November 2026 1:00 AM
End: 13 November 2026 3:00 AM
EASTERN U.S.
Start: 12 November 2026 8:00 PM
End: 12 November 2026 10:00 PM
WESTERN U.S
Start: 12 November 2026 5:00 PM
End: 12 November 2026 7:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
We do not anticipate any impact to your users during the deployment window. However, some logged-in users for Manager Portal or VCC may be redirected to the login page and be prompted to log in again.
Posted on Nov 04, 2026 - 12:11 PST
Geocoding Refresh of Addresses in China for *.everbridge.net and *.everbridge.eu Nov 12, 2026 18:00-18:30 PST
This announcement affects you if use Everbridge’s geocoding service and you have contacts or assets with addresses in China for *.everbridge.net and *.everbridge.eu .
Planned Update
Everbridge has completed the update of address geocoding and basemap service that converts street addresses into geographic coordinates (latitude and longitude). We will now refresh geocoding data for addresses in China to be aligned with WGS-84 standards.
When
All addresses located in China submitted after the time below will be geocoded with WGS-84 standard.
UTC
13 November 2026 2:00 AM
EASTERN U.S.
12 November 2026 9:00 PM
WESTERN U.S
12 November 2026 6:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
If you use Everbridge’s geocoding service and have contact or asset addresses located in China, your geocoding data will be refreshed on your next contact or asset upload. Please see our support center for more information.
https://supportcenter.everbridge.com/hc/en-us/articles/53031951184155-EBS-Changes-to-Address-Geocoding-and-Basemaps
Posted on Nov 05, 2026 - 13:05 PST
Planned Update
Everbridge has completed the update of address geocoding and basemap service that converts street addresses into geographic coordinates (latitude and longitude). We will now refresh geocoding data for addresses in China to be aligned with WGS-84 standards.
When
All addresses located in China submitted after the time below will be geocoded with WGS-84 standard.
UTC
13 November 2026 2:00 AM
EASTERN U.S.
12 November 2026 9:00 PM
WESTERN U.S
12 November 2026 6:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
If you use Everbridge’s geocoding service and have contact or asset addresses located in China, your geocoding data will be refreshed on your next contact or asset upload. Please see our support center for more information.
https://supportcenter.everbridge.com/hc/en-us/articles/53031951184155-EBS-Changes-to-Address-Geocoding-and-Basemaps
Posted on Nov 05, 2026 - 13:05 PST
New SMS Sender ID for Turkey Nov 17, 2026 07:00-09:00 PST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 10, 2026 - 15:24 PST
Nov 10, 2026 - 15:24 PST
Scheduled -
As part of our ongoing effort to improve SMS message delivery to Turkey, we will be changing our SMS sender ID for this country/territory.
PLANNED UPDATE
Everbridge will change the existing SMS sender ID for Turkey from "EVBG" to 4148.
WHEN
Everbridge will make this sender ID change at:
Start:
November 17, 2026
10:00 AM Eastern / 7:00 AM Pacific (15:00 UTC)
End:
November 17, 2026
11:59 AM Eastern / 8:59 AM Pacific (16:59 UTC)
IMPACT
Your message recipients will see the new sender ID on SMS messages your Organization sends to contacts in Turkey after the above noted date and time. Please note that the sender ID being changed is one of two sender IDs that Everbridge uses for Turkey; only the sender ID mentioned in this announcement is changing.
To inform your contacts about this change, we recommend you send an email notification with confirmation requested to Turkey contacts, asking them to add an alias contact to their mobile device for this new sender ID. This will prevent their Everbridge notifications from being erroneously flagged as spam by their provider.
For details and a complete listing of our global SMS sender IDs and upcoming changes, please monitor our Global SMS Codes Support Center article.
Nov 10, 2026 - 15:22 PST
PLANNED UPDATE
Everbridge will change the existing SMS sender ID for Turkey from "EVBG" to 4148.
WHEN
Everbridge will make this sender ID change at:
Start:
November 17, 2026
10:00 AM Eastern / 7:00 AM Pacific (15:00 UTC)
End:
November 17, 2026
11:59 AM Eastern / 8:59 AM Pacific (16:59 UTC)
IMPACT
Your message recipients will see the new sender ID on SMS messages your Organization sends to contacts in Turkey after the above noted date and time. Please note that the sender ID being changed is one of two sender IDs that Everbridge uses for Turkey; only the sender ID mentioned in this announcement is changing.
To inform your contacts about this change, we recommend you send an email notification with confirmation requested to Turkey contacts, asking them to add an alias contact to their mobile device for this new sender ID. This will prevent their Everbridge notifications from being erroneously flagged as spam by their provider.
For details and a complete listing of our global SMS sender IDs and upcoming changes, please monitor our Global SMS Codes Support Center article.
Nov 10, 2026 - 15:22 PST
November 2026 Product Update for *.everbridge.eu Nov 17, 2026 18:00-20:00 PST
This announcement affects you if you access your Everbridge service from *.everbridge.eu.
Planned Update
The November product update includes enhancements, defect fixes, and other client-requested improvements for Everbridge 360, Communications, Response Management, and Visual Command Center.
Everbridge 360
• Organizations using Everbridge 360 Communications can configure Smart Conference bridge settings in Communication and Incident templates.
• Administrators can configure what information Contacts can view and edit in the Member Portal based on their contact record type.
• Administrators can view the expiration date of the encryption key used to encrypt contact and asset files.
Communications
• The “Close After Send” setting in a Communication template’s Delivery settings controls whether the Communication closes automatically after a successful send.
Response Management
• Eligible Contacts assigned to Response tasks can receive a secure, time-bound link by SMS or email to update their task without logging in to Member Portal.
Visual Command Center
• The new Travel panel brings Country Risk Reports and itinerary information into VCC.
Full Release Notes are available in the Everbridge Support Center.
When
UTC
Start: 18 November 2026 2:00 AM
End: 18 November 2026 4:00 AM
EASTERN U.S.
Start: 17 November 2026 9:00 PM
End: 17 November 2026 11:00 PM
WESTERN U.S
Start: 17 November 2026 6:00 PM
End: 17 November 2026 8:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
We do not anticipate any impact to your users during the deployment window. However, some services including ITA, iPaaS, and Secure Messaging may have intermittent disruptions of up to 10 minutes. If you encounter any issues, please wait 10 minutes and try again.
Posted on Nov 10, 2026 - 13:14 PST
Planned Update
The November product update includes enhancements, defect fixes, and other client-requested improvements for Everbridge 360, Communications, Response Management, and Visual Command Center.
Everbridge 360
• Organizations using Everbridge 360 Communications can configure Smart Conference bridge settings in Communication and Incident templates.
• Administrators can configure what information Contacts can view and edit in the Member Portal based on their contact record type.
• Administrators can view the expiration date of the encryption key used to encrypt contact and asset files.
Communications
• The “Close After Send” setting in a Communication template’s Delivery settings controls whether the Communication closes automatically after a successful send.
Response Management
• Eligible Contacts assigned to Response tasks can receive a secure, time-bound link by SMS or email to update their task without logging in to Member Portal.
Visual Command Center
• The new Travel panel brings Country Risk Reports and itinerary information into VCC.
Full Release Notes are available in the Everbridge Support Center.
When
UTC
Start: 18 November 2026 2:00 AM
End: 18 November 2026 4:00 AM
EASTERN U.S.
Start: 17 November 2026 9:00 PM
End: 17 November 2026 11:00 PM
WESTERN U.S
Start: 17 November 2026 6:00 PM
End: 17 November 2026 8:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
We do not anticipate any impact to your users during the deployment window. However, some services including ITA, iPaaS, and Secure Messaging may have intermittent disruptions of up to 10 minutes. If you encounter any issues, please wait 10 minutes and try again.
Posted on Nov 10, 2026 - 13:14 PST
New IP Addresses for manager.everbridge.eu Dec 1, 2026 10:00-16:00 PST
This announcement affects you if you maintain a permit list for Everbridge IP addresses for manager.everbridge.eu. Please provide this information to your Network Administrators.
Planned Update
As part of our commitment to continuous improvements, Everbridge will be performing maintenance updates to our infrastructure. To accommodate projected product usage by our clients, we have added new IP addresses for outbound server traffic.
When
UTC
Start: 1 December 2026 6:00 PM
End: 2 December 2026 12:00 AM
EASTERN U.S.
Start: 1 December 2026 1:00 PM
End: 1 December 2026 7:00 PM
WESTERN U.S
Start: 1 December 2026 10:00 AM
End: 1 December 2026 4:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
If you have firewall restrictions set up to access Everbridge products, then you need to add the new IP addresses to the firewall. Please see the article below for a full list of IP addresses. The new IP addresses can be added anytime up until the deploy date. Old IP addresses will continue to work.
https://supportcenter.everbridge.com/hc/en-us/articles/19142173664667-EBS-Everbridge-Permit-Listing-Best-Practices
Posted on Oct 29, 2026 - 12:43 PDT
Planned Update
As part of our commitment to continuous improvements, Everbridge will be performing maintenance updates to our infrastructure. To accommodate projected product usage by our clients, we have added new IP addresses for outbound server traffic.
When
UTC
Start: 1 December 2026 6:00 PM
End: 2 December 2026 12:00 AM
EASTERN U.S.
Start: 1 December 2026 1:00 PM
End: 1 December 2026 7:00 PM
WESTERN U.S
Start: 1 December 2026 10:00 AM
End: 1 December 2026 4:00 PM
Impact to Your Recipients or Contacts
This update does not change how your message recipients experience your Everbridge notifications.
Impact to You
If you have firewall restrictions set up to access Everbridge products, then you need to add the new IP addresses to the firewall. Please see the article below for a full list of IP addresses. The new IP addresses can be added anytime up until the deploy date. Old IP addresses will continue to work.
https://supportcenter.everbridge.com/hc/en-us/articles/19142173664667-EBS-Everbridge-Permit-Listing-Best-Practices
Posted on Oct 29, 2026 - 12:43 PDT
Notice of End-of-Life Legacy Everbridge Mobile App for Public Safety and State & Local Government Feb 1, 2027 18:00-20:00 PST
This announcement affects you if you are a Public Safety and State & Local Government customer that uses the Everbridge Mobile App.
For CEM customers, please look for an additional notice for the 360 Mobile App.
Planned Update
We are writing to inform you that Everbridge is transitioning from the legacy Everbridge Mobile App to the Public Safety by Everbridge mobile app, with the legacy app being retired on February 1, 2027.
This notice applies to Public Safety and State & Local Government agencies that use the legacy Everbridge Mobile App to deliver public alerts and important updates to residents and community members.
To continue receiving alerts from your agency after this date, residents and community members must transition to the Public Safety by Everbridge mobile app, powered by Everbridge Community.
Public Safety by Everbridge is designed with community members in mind. It provides an enhanced way for people to discover and follow public safety organizations and stay informed about local emergencies, community events, and other important updates.
Whether they live there, work there, or are just passing through, community members can use Public Safety by Everbridge to stay connected to the communities that matter to them and receive coordinated communications from the organizations they choose to follow.
The app is designed to work alongside Public Member Portals and Community Subscriptions, giving agencies a connected way to share important information and engage with their communities.
When
UTC
Start: 02 February 2027 2:00 AM
End: 02 February 2027 4:00 AM
EASTERN U.S.
Start: 01 February 2027 9:00 PM
End: 01 February 2027 11:00 PM
WESTERN U.S
Start: 01 February 2027 6:00 PM
End: 01 February 2027 8:00 PM
What you should do now
To help ensure your community continues receiving critical communications, we recommend that you:
• Begin notifying residents and community members about the transition as soon as possible.
• Direct them to download the Public Safety by Everbridge mobile app.
• Provide your organization’s Everbridge Community subscription link so residents can find and subscribe to your alerts.
• Update all public-facing materials that reference the legacy Everbridge Mobile App, including your website, social media, email and SMS templates, QR codes, printed materials, and other sign-up instructions.
• Send reminder communications leading up to the February 1, 2027 end-of-life date.
Residents and community members should complete the transition before February 1, 2027. After this date, the legacy Everbridge Mobile App will no longer be the supported mobile application for receiving public alerts.
Our account management and support teams are available to assist with migration planning, customer communications, and questions about this transition.
Thank you for being a valued Everbridge customer and for your continued partnership.
Related Links
Public Safety by Everbridge
Everbridge Community Knowledge Center
Posted on Oct 01, 2026 - 13:41 PDT
For CEM customers, please look for an additional notice for the 360 Mobile App.
Planned Update
We are writing to inform you that Everbridge is transitioning from the legacy Everbridge Mobile App to the Public Safety by Everbridge mobile app, with the legacy app being retired on February 1, 2027.
This notice applies to Public Safety and State & Local Government agencies that use the legacy Everbridge Mobile App to deliver public alerts and important updates to residents and community members.
To continue receiving alerts from your agency after this date, residents and community members must transition to the Public Safety by Everbridge mobile app, powered by Everbridge Community.
Public Safety by Everbridge is designed with community members in mind. It provides an enhanced way for people to discover and follow public safety organizations and stay informed about local emergencies, community events, and other important updates.
Whether they live there, work there, or are just passing through, community members can use Public Safety by Everbridge to stay connected to the communities that matter to them and receive coordinated communications from the organizations they choose to follow.
The app is designed to work alongside Public Member Portals and Community Subscriptions, giving agencies a connected way to share important information and engage with their communities.
When
UTC
Start: 02 February 2027 2:00 AM
End: 02 February 2027 4:00 AM
EASTERN U.S.
Start: 01 February 2027 9:00 PM
End: 01 February 2027 11:00 PM
WESTERN U.S
Start: 01 February 2027 6:00 PM
End: 01 February 2027 8:00 PM
What you should do now
To help ensure your community continues receiving critical communications, we recommend that you:
• Begin notifying residents and community members about the transition as soon as possible.
• Direct them to download the Public Safety by Everbridge mobile app.
• Provide your organization’s Everbridge Community subscription link so residents can find and subscribe to your alerts.
• Update all public-facing materials that reference the legacy Everbridge Mobile App, including your website, social media, email and SMS templates, QR codes, printed materials, and other sign-up instructions.
• Send reminder communications leading up to the February 1, 2027 end-of-life date.
Residents and community members should complete the transition before February 1, 2027. After this date, the legacy Everbridge Mobile App will no longer be the supported mobile application for receiving public alerts.
Our account management and support teams are available to assist with migration planning, customer communications, and questions about this transition.
Thank you for being a valued Everbridge customer and for your continued partnership.
Related Links
Public Safety by Everbridge
Everbridge Community Knowledge Center
Posted on Oct 01, 2026 - 13:41 PDT
Notice of End-of-Life Legacy Everbridge Mobile App for CEM customers Feb 1, 2027 18:00-20:00 PST
This announcement affects you if you are a CEM customer that uses the Everbridge Mobile App.
For Public Safety and State & Local Government customers, please look for an additional notice for the Public Safety Mobile app.
Planned Update
We hope this message finds you well. We’re writing to share an update on the evolution of the Everbridge mobile experience and what it means for you.
As part of our ongoing investment in delivering a more unified, secure, and powerful mobile experience, Everbridge has introduced the Everbridge 360 Mobile App, the next generation of our mobile offering for Critical Event Management. The Everbridge 360 Mobile App builds on the capabilities you rely on today, while providing a modern foundation for future enhancements and deeper platform integration.
To support this transition, we have extended the end-of-life date for the legacy Everbridge Mobile App to February 1, 2027, for CEM customers, giving your organization additional time to plan and complete your migration. Until that time, customers are encouraged to move to the Everbridge 360 Mobile App, which is now the supported mobile application and will continue to receive new features, performance improvements, and security updates.
When
February 1, 2027: We recommend all users complete their move to the Everbridge 360 Mobile App by this date to continue taking full advantage of ongoing updates, enhancements, and support.
UTC
Start: 02 February 2027 2:00 AM
End: 02 February 2027 4:00 AM
EASTERN U.S.
Start: 01 February 2027 9:00 PM
End: 01 February 2027 11:00 PM
WESTERN U.S
Start: 01 February 2027 6:00 PM
End: 01 February 2027 8:00 PM
Impact to You
Seamless In-App Migration
We understand that change can require planning, and we have designed the migration experience to be as straightforward as possible. The Everbridge 360 Mobile App includes an in-app migration process that allows users to easily transition to the new application with minimal disruption, helping ensure continuity in receiving critical notifications and using mobile safety features.
Why Everbridge 360 Mobile
The Everbridge 360 Mobile App is part of our next-generation Everbridge 360 platform and provides a more consistent, modern, and scalable mobile experience aligned with our Critical Event Management vision. This transition reflects our ongoing commitment to innovation and to providing customers with tools that help them know earlier and respond faster to critical events.
Continued Support
Our commitment to your organization remains unchanged. Everbridge account management and support teams are available to assist with questions, planning, and communication related to this transition to help ensure your users are fully prepared ahead of the end-of-life date.
We encourage you to begin planning your migration to the Everbridge 360 Mobile App as soon as possible to ensure uninterrupted mobile functionality for your users.
Thank you for being a valued Everbridge customer and for your continued partnership. We look forward to supporting you through this transition and beyond.
Related Links
360™: Everbridge 360™ Mobile and Desktop Apps Guide
Mobile: Navigating the Everbridge 360™ Mobile App
Mobile: Logging in to the Everbridge 360™ Mobile App
360Mobile: How Do Contacts Find Their Organization in the Everbridge 360™ Mobile App?
Posted on Oct 01, 2026 - 13:32 PDT
For Public Safety and State & Local Government customers, please look for an additional notice for the Public Safety Mobile app.
Planned Update
We hope this message finds you well. We’re writing to share an update on the evolution of the Everbridge mobile experience and what it means for you.
As part of our ongoing investment in delivering a more unified, secure, and powerful mobile experience, Everbridge has introduced the Everbridge 360 Mobile App, the next generation of our mobile offering for Critical Event Management. The Everbridge 360 Mobile App builds on the capabilities you rely on today, while providing a modern foundation for future enhancements and deeper platform integration.
To support this transition, we have extended the end-of-life date for the legacy Everbridge Mobile App to February 1, 2027, for CEM customers, giving your organization additional time to plan and complete your migration. Until that time, customers are encouraged to move to the Everbridge 360 Mobile App, which is now the supported mobile application and will continue to receive new features, performance improvements, and security updates.
When
February 1, 2027: We recommend all users complete their move to the Everbridge 360 Mobile App by this date to continue taking full advantage of ongoing updates, enhancements, and support.
UTC
Start: 02 February 2027 2:00 AM
End: 02 February 2027 4:00 AM
EASTERN U.S.
Start: 01 February 2027 9:00 PM
End: 01 February 2027 11:00 PM
WESTERN U.S
Start: 01 February 2027 6:00 PM
End: 01 February 2027 8:00 PM
Impact to You
Seamless In-App Migration
We understand that change can require planning, and we have designed the migration experience to be as straightforward as possible. The Everbridge 360 Mobile App includes an in-app migration process that allows users to easily transition to the new application with minimal disruption, helping ensure continuity in receiving critical notifications and using mobile safety features.
Why Everbridge 360 Mobile
The Everbridge 360 Mobile App is part of our next-generation Everbridge 360 platform and provides a more consistent, modern, and scalable mobile experience aligned with our Critical Event Management vision. This transition reflects our ongoing commitment to innovation and to providing customers with tools that help them know earlier and respond faster to critical events.
Continued Support
Our commitment to your organization remains unchanged. Everbridge account management and support teams are available to assist with questions, planning, and communication related to this transition to help ensure your users are fully prepared ahead of the end-of-life date.
We encourage you to begin planning your migration to the Everbridge 360 Mobile App as soon as possible to ensure uninterrupted mobile functionality for your users.
Thank you for being a valued Everbridge customer and for your continued partnership. We look forward to supporting you through this transition and beyond.
Related Links
360™: Everbridge 360™ Mobile and Desktop Apps Guide
Mobile: Navigating the Everbridge 360™ Mobile App
Mobile: Logging in to the Everbridge 360™ Mobile App
360Mobile: How Do Contacts Find Their Organization in the Everbridge 360™ Mobile App?
Posted on Oct 01, 2026 - 13:32 PDT